Frequently Asked Questions
Clear, straightforward answers about how Waaley curates deals, our merchant relationships, and what you can expect when shopping through our directory.
Is Waaley an online store?
No. Waaley does not sell products directly. We are an independent deal-discovery platform that curates verified price drops and redirects users to third-party merchant platforms (e.g. Amazon, Flipkart).
How do you generate revenue?
Some links on our website are affiliate links. When you click through and finalize a purchase with a merchant, we may receive a small commission at no additional cost to you.
Do product prices fluctuate?
Yes. Prices, discounts, and inventory availability are controlled entirely by merchant websites and may change at any moment. Always confirm the final price directly on the merchant platform before checking out.
Do I pay extra if I use your referral links?
Never. Using our referral links does not increase the product price by a single cent. The commission is paid by the merchant from their existing marketing budget.
Can I buy products directly on Waaley?
No. All transactions are securely completed on the merchant’s website. Waaley never processes payments, stores credit cards, or coordinates shipping.
Are all listed deals guaranteed?
While we make every effort to feature genuine and currently active promotions, merchants may expire or alter discounts without notice. We cannot guarantee perpetual availability.
What should I do if I encounter an issue with an order?
For questions regarding delivery times, damaged goods, returns, or order cancellations, please reach out to the respective merchant’s customer support team directly.
Do you collect personal or financial information?
No. We do not solicit or store financial information or sensitive payment credentials. For more details, consult our Privacy Policy.
How often are catalog deals updated?
Our curation engines and editors review listings daily to archive expired promotions and surface newly discounted items.
How can I contact the Waaley team?
You may reach our editorial and partnership team at contact@waaley.com or via our dedicated Contact page.
Still have a question not covered above?
We're glad to assist. Visit our Contact page or email contact@waaley.com.